What is the Cooling-Off Period?

Yes, 14-Day Cooling-Off Period

Under EU consumer protection laws, you have the right to cancel your loan within 14 days of signing the agreement.

Cooling-Off Period Details:

• Duration: 14 calendar days from signing
• No Penalty: Cancel without any fees or charges
• Full Refund: Repay only the principal amount received (no interest if repaid within 14 days)

How to Cancel:

1. Contact customer service via phone or email
2. Provide your loan account number
3. State your intention to exercise cooling-off rights
4. Repay the full principal amount within 30 days of cancellation

After Cancellation:

• Loan agreement is voided
• No impact on your credit score
• No record of the loan in your credit history

Note: This right applies to all EU consumers under the Consumer Credit Directive.