How to Update Personal Information for OCBC Personal Loan

You can update the following information:

• Contact: Mobile phone number, email address
• Residency: Residential address, proof of residency
• Bank Account: Repayment/disbursement account
• Employment: Job status, income information (if major changes)

Update Methods:

1. Online Update (Recommended)

1. Log in to OCBC Personal Loan user center
2. Click "Personal Information" → "Edit"
3. Upload supplementary documents if required
4. Submit for review (effective within 1 working day)

2. Customer Service Update

1. Call EU customer service or send email with loan account number
2. Submit new information and documents via email
3. Customer service completes update within 2 working days

Important: Update bank account information at least 10 days before next repayment date to avoid deduction failure.